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Desire Resort & Spa - Riviera Maya: Comment Form

Dear Guest: Your complete satisfaction is extremely important to Desire Riviera Maya. Please take a moment to evaluate our services. This valuable information will help us to better serve you in the future. Thank you. The Management

(Note from DennyP: Resort management will review all submitted comments.) 

WERE WE EXCELLENT ... ?
Resort Cleanliness    
Room Housekeeping
Yes   No
 
Lobby
Yes   No
 
Public Areas
Yes   No
 
Pool
Yes   No
 
Beach
Yes   No
 
Additional Comments
     
Maintenance
Room
Yes   No
 
Lobby
Yes   No
 
Public Areas
Yes   No
 
Pool
Yes   No
 
Garden
Yes   No
 
Reception
Yes   No
 
Additional Comments  
     
Entertainment    
Daytime Activities
Yes   No
 
Evening Contests
Yes   No
 
L'Alternative Disco
Yes   No
 
Staff
Yes   No
 
Additional Comments  
     
Restaurant Service    
Buffet Breakfast
Yes   No
 
Buffet Theme Night
Yes   No
 
Il Piacere
Yes   No
 
Tentazione
Yes   No
 
Suki
Yes   No
 
Snack
Yes   No
 
Additional Comments  
     
Food Quality    
Buffet Breakfast
Yes   No
 
Buffet Theme Night
Yes   No
 
Il Piacere
Yes   No
 
Tentazione
Yes   No
 
Suki
Yes   No
 
Snack
Yes   No
 
Additional Comments  
     
Bar Service    
Pool Bar
Yes   No
 
Melange Bar
Yes   No
 
Il Piacere
Yes   No
 
L'Alternative Disco
Yes   No
 
Jacuzzi Lounge
Yes   No
 
Additional Comments  
     
Front Desk    
Check In
Yes   No
 
Check Out
Yes   No
 
Staff
Yes   No
 
Service Express
Yes   No
 
Operator
Yes   No
 
Bellboys
Yes   No
 
Additional Comments  
     
Age Group
21-30   31-45   45-60   60+
  
     
Nationality
MEX   USA   CAN   EUR    LAT
  
Other Nationality
 
     
First Visit?
Yes   No
 
     
Would you return?
Yes   No
 
     
Reason to not return
 Food & Beverage Quality
 Concept
 Activities & Entertainment
 Physical appearance of the room
 I like to visit different destinations
 Location
 Other
 
     
If you feel that one or more of our employees provided outstanding service, please note their name in the space provided below.  
 
 
 
Enter any general comments, suggestions, or issues in the space provided below.  
 
     
The following information is required if you would like a follow-up reply from the resort to any problems or issues that you had on your trip.
Names: required  
Email Address: required  
Room Number (if problem was related to your room)