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We returned from
our third trip to GLB. Though we love going and espicially the reunion
with friends, it seems to be changing year after year, and unforturnatly
not for the better. Request seem to be more and more ignored.
Replacement and maintaining of equiptment and facilities seems to be
less and less important. Many of the Staff have been been changing,
espicially this year. One wonders if the staff are not being taken care
of or are the mega resorts going up near by just able to pay so much
more. Some of our favorites seem to have left first. The departure of
the Ron, the General Manager seems to have had a profound negetive on
the resort. Don't get me wrong there are still some dedicated employees
that will go out of their way. Wayne and Meryle the bartenders at the
A/N pool and Peter in Watersports are always terrific. We saw Carla, one
of the social directors, leaving saying goodby one day at lunch, going
to work as a dance instructor in the states. Not sure what happened to
Rohan, missed his energy for sure.
Hopefully the
rumors of the change in the resort will not come true. Braco is a good
balance of Hedo and Prude resorts and we would hate to see that
disappear. If they do not find a way to keep returning guest happy (and
them recommending others to come as well) they will be just a regular
resort, what a loss that would be. We have heard of a desire to turn it
into some sort of time shares or a Casino. There is a small area over
the piano that does have slots in it now for a trial basis?
If you read some of
the previous post on this site I think the trend speaks for itself. Come
on Braco, please turn it around. Start first by listening and responding
to the guest. Take good care of your employees and they will make the
resort the fabulous place that it should be. No problem mon should not
mean if we feel like it, maybe.
We noticed many of
the same deficiencies as others have mentioned like the service in
Victorian Market meals. Events were abandoned or never happened though
they were on the schedules. The 'show' at the Japanese resturant doesn't
happen any more from what we could tell. Our single meal at the French,
I had was great however my wife couldn't eat hears as it was done so
poorly. Others had the same experiances that we talked with.
We also noticed
that the nude was often not the case during the week. It used to be you
were told that the rule was nude or go to the other side. I don't know
what the difference was this time but there was no enforcement. It did
make some uncomfortable because a few would not comply even when told
about it.
On a positive note
we did manage to get approval for a request for our own fantasy night on
Friday night at the A/N pool bar. Requested the sound system be brought
back out and got Wayne graciously came back to work from 9-11. Though it
took a little prompting this was the hit of our week for sure. Nice and
cool outside with our own music and what ever you did or did not care to
wear made for an espicially fun time. These kind of request can happen
if you press it. As it is tight in the clubhouse and the A/C in there
doesn't work what a great change that turned out to be. That should be
the way the events are always done in the heat of July we think
We will have to see
how the year goes to see about next year. We would hate to miss meeting
up with friends but if it sounds like the things continue to faulter we
may have to make other plans.